& A 12-months mechanical malfunction warranty applies to the phone and a 14-days mechanical malfunction warranty applies to the phone accessories
This warranty only covers mechanical malfunctions/ manufacturing faulties. Personal damage to the phone or phone accessories will not be covered under the warranty.
It is a Return-to-Base (RTB) warranty which means all faulty items must be returned to us for assessment. The original receipt/invoice must be provided as a proof of purchase.
Within the warranty period, if the phone has any mechanical malfunctions, we will provide repairs. A replacement will be offered if we are unable to repair the phone. A refund will be only provided if we could not repair the phone or offer a replacement. Our warranties will be covered by our own service department when possible.